UX Designer - Figma & Contact Center Experience at Dice · United States · Joined
D
UX Designer - Figma & Contact Center Experience
Dice · United States · Just now · 0 applicants
NewRemoteContractSenior
Pay
Pay not listed
Workplace
Remote
Job type
Contract
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Dice seeks a senior UX designer to design intuitive enterprise contact center and agent experiences, using Figma and user research to translate complex workflows into usable designs. The role collaborates with product, engineering, and business teams in an Agile environment.
What you’ll do
Translating requirements into designs
Conducting or supporting user research and usability testing
Collaborating with product, engineering, and business teams
Creating journey maps, personas, wireframes, prototypes, and detailed UX specifications
Designing contact center and agent desktop experiences
What you’ll need
5+ years of experience in UX/Product Design
Strong hands-on proficiency with Figma
Knowledge of UX principles, interaction design, information architecture, and usability
Experience designing complex enterprise or workflow-driven applications
Experience with Contact Center or Agent Desktop experiences
Portfolio demonstrating end-to-end UX design work
Original job description
Dice is seeking a UX Designer to create intuitive digital experiences for complex enterprise workflows, with a focus on contact center and agent experiences. The role uses Figma and involves translating requirements into designs, conducting or supporting user research and usability testing, and collaborating with product, engineering, and business teams.…