Customer Success Manager at Activated Insights · Idaho Falls, ID · Joined
AI
Customer Success Manager
Activated Insights · Idaho Falls, ID · Just now · 0 applicants
NewOn-siteFull-timeManager
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Manager
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Activated Insights is hiring a Customer Success Manager in Idaho Falls to manage customer accounts and team performance, focusing on engagement, adoption, retention, and expansion. The role requires strong communication, relationship-building, and team development skills.
What you’ll do
Manage customer accounts and team performance
Drive customer engagement and product adoption
Support customer retention and expansion
Ensure a consistent customer experience
Leverage data to generate customer insights
What you’ll need
High school diploma or equivalent
2+ years of experience in customer success, account management, or B2B client-facing roles
Experience with CRM tools, Salesforce preferred, and Microsoft Office Suite
Strong written and verbal communication skills
Excellent interpersonal and relationship-building abilities
Ability to lead, coach, and develop team members
Original job description
Activated Insights is seeking a Customer Success Manager to support and develop its Customer Success organization. The role manages customer accounts and team performance, focusing on customer engagement, product adoption, retention, expansion, and a consistent customer experience.Strong written and verbal communication skillsExcellent interpersonal and…