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CI

Customer Support Specialist

Circle Logistics, Inc · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper

About the role

Monitor customer freight and provide shipment updates for Circle Logistics, a third-party logistics provider, while resolving customer concerns to support on-time service.

What you’ll do

  • Monitor customer freight
  • Maintain accurate load documentation
  • Communicate shipment updates
  • Help resolve customer concerns

What you’ll need

  • High School diploma, GED, or equivalent experience
  • Proficiency with Excel (VLOOKUP, pivot tables, data analysis)
  • Experience with TMS/CRM platforms
  • Strong communication skills
  • Detail-oriented and organized
  • 1-3 years in dispatching, customer service, freight brokerage, or related logistics roles

Original job description

Circle Logistics is a third-party logistics firm that provides transportation solutions. The Expedite Tracking and Tracing Specialist monitors customer freight, maintains accurate load documentation, communicates shipment updates, and helps resolve customer concerns to support on-time service.High School diploma, GED, or equivalent experienceProficiency…

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