Business Application Support Specialist at State of Vermont · Waterbury, VT · Joined
SV
Business Application Support Specialist
State of Vermont · Waterbury, VT · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Team: DDSD · Source: jobright · Posted by joined-scrapper
About the role
Lead expert and support specialist for Vermont's DDSD Client Relationship Management System, responsible for user support, system enhancements, testing, training, documentation, and stakeholder collaboration to improve processes and data quality.
What you’ll do
Serve as lead expert for the DDSD CRMS
Support users of the system
Lead system enhancements
Coordinate testing and implementation
Develop training and documentation
Work with stakeholders to improve processes and data quality
What you’ll need
Bachelor's degree and two years of technical experience, or equivalent combination of education and experience
Exceptional communication and collaboration skills
Strong organizational, planning, and project management skills
Experience gathering requirements and coordinating complex initiatives
Skill in documenting processes, developing SOPs, and delivering training
Problem-solving and troubleshooting capability
Original job description
The State of Vermont is hiring a Business Application Support Specialist to serve as the lead expert for the DDSD Client Relationship Management System (CRMS). The role supports users, leads system enhancements, coordinates testing and implementation, develops training and documentation, and works with stakeholders to improve processes and data quality.…