Senior Agent Strategy Manager at Assort Health · San Francisco, CA · Joined
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Senior Agent Strategy Manager
Assort Health · San Francisco, CA · Just now · 0 applicants
NewHybridFull-timeManager
Pay
$155k–$190kListed
Workplace
Hybrid
Job type
Full-time
Level
Manager
Source: jobright · Posted by joined-scrapper
About the role
Senior Agent Strategy Manager at Assort Health, an AI voice agent company for healthcare patient journey management, responsible for driving measurable customer outcomes and managing complex relationships from launch to expansion.
What you’ll do
Own complex customer relationships from launch through renewal and expansion
Coordinate stakeholders across customer and internal teams
Bring customer insights to internal teams
Drive adoption, retention, renewals, and expansion for accounts
Lead programs with multiple workstreams and cross-functional partners
What you’ll need
5+ years customer-facing experience in Customer Success, Account Management, Consulting, or Implementation
Experience owning adoption, retention, renewals, and expansion for complex accounts
Strong executive communication and ability to build trust across senior leaders and teams
Experience leading programs with multiple workstreams and competing priorities
Strong product aptitude and analytical thinking
Experience with healthcare providers, healthcare technology, or patient access workflows
Original job description
Assort Health is hiring a Senior Agent Strategy Manager to help healthcare customers achieve measurable results with its AI technology. The role owns complex customer relationships from launch through renewal and expansion, while coordinating stakeholders and bringing customer insights to internal teams.5+ years of customer-facing experience in Customer…