Manager, Global Operations Analytics at Enova International · Chicago, IL · Joined
EI
Manager, Global Operations Analytics
Enova International · Chicago, IL · Just now · 0 applicants
NewHybridFull-timeManager
Pay
$120k–$140kListed
Workplace
Hybrid
Job type
Full-time
Level
Manager
Team: Global Operations Analytics · Source: jobright · Posted by joined-scrapper
About the role
Enova International is launching a centralized analytics function for contact center operations and seeks a Manager to lead it. This role combines hands-on analysis, team leadership, and process-building, and does not offer visa sponsorship.
What you’ll do
Establish standards, operating model, and priorities for analytics
Lead and coach a team of analysts
Perform complex analyses for contact center operations
Manage priorities and stakeholder relationships
Support consumer and small-business contact center operations
What you’ll need
5+ years in business or operations analytics
2+ years managing or leading analysts
Strong knowledge of contact center metrics and KPIs
Proficiency with Excel/Google Sheets, SQL, or Snowflake
Hands-on experience with AI tools in analytical workflows
Bachelor's degree in a quantitative field
Original job description
Enova International is building a centralized analytics function for its contact center operations. The Manager will establish its standards, operating model, and priorities; lead and coach analysts; and perform complex analyses supporting consumer and small-business contact center operations.*We are interested in every qualified candidate who is eligible…