Sr. Technical Account Manager, TAM at Amazon · Boston, MA · Joined
A
Sr. Technical Account Manager, TAM
Amazon · Boston, MA · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
$177k–$239kListed
Workplace
On-site
Job type
Full-time
Level
Senior
Team: AWS Enterprise Support · Source: jobright · Posted by joined-scrapper
About the role
Amazon Web Services is seeking a Senior Technical Account Manager to serve as a principal technical advisor and advocate for AWS Enterprise Support customers, guiding cloud strategy, adoption, and operational health. The role involves advising on operational excellence, support, and risk management for enterprise customers.
What you’ll do
Serve as principal technical advisor and customer advocate for AWS Enterprise Support customers
Guide customers' cloud strategies and AWS adoption
Support solution design and operational health
Advise on operational excellence and cloud maturity
Provide support and risk management advice
What you’ll need
5+ years of design/implementation/operations/consulting with distributed applications experience
5+ years of technical engineering experience
Experience in a 24x7 operational services or support environment
Experience in internal enterprise or external customer-facing environment as a technical lead
Experience with AWS services or other cloud offerings
Understanding of AWS Well-Architected Framework pillars and applying them to customer architectures
Original job description
Amazon Web Services, Inc. is hiring a Senior Technical Account Manager to serve as a principal technical advisor and customer advocate for AWS Enterprise Support customers. The role guides customers’ cloud strategies, AWS adoption, solution design, and operational health while advising on operational excellence, cloud maturity, support, and risk management.…