Team: IT · Source: jobright · Posted by joined-scrapper
About the role
RRD is looking for a ServiceNow IT Business Analyst Intern to help bridge business needs and technical solutions on the ServiceNow platform. The role involves requirements gathering, data analysis, documentation, and support with configuration and testing, with a hybrid schedule in Warrenville, IL.
What you’ll do
Translate business needs into technical solutions on ServiceNow
Gather and document requirements
Support Service Mapping and configuration
Analyze data and prepare reports
Create documentation
Participate in testing and quality reviews
What you’ll need
Pursuing a Bachelor's or Master's degree from an accredited institution
Proficiency with Google Workspace tools
Familiarity with AI tools and generative platforms like Google Gemini
Strong verbal and written communication skills
Ability to work autonomously and collaborate in a team
Self-motivated, organized, and detail-oriented
Original job description
RRD is seeking a ServiceNow IT Business Analyst Intern to translate business needs into technical solutions on the ServiceNow platform. The intern will gather requirements, support Service Mapping and configuration, analyze data, prepare documentation and reports, and participate in testing and quality reviews.Must be pursuing Bachelors or Masters Degree…