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Customer Success Manager at Sidetrade · United States · Joined
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Customer Success Manager

Sidetrade · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper

About the role

Sidetrade is hiring a remote Customer Success Manager to advise enterprise finance leaders on maximizing value from its AI-powered Order-to-Cash platform. The role focuses on strategic relationship management, demonstrating measurable ROI, and driving renewals and expansion.

What you’ll do

  • Advise enterprise finance leaders on Order-to-Cash and working capital transformation
  • Manage strategic customer relationships in complex, multi-stakeholder environments
  • Demonstrate measurable value from AI solutions to senior finance stakeholders
  • Drive renewals, expansion, and long-term partnerships
  • Act as a trusted advisor and challenge customers when needed
  • Connect technology to financial outcomes

What you’ll need

  • 7+ years in consulting, advisory, or transformation roles within Order-to-Cash, Working Capital, or Finance Transformation
  • Proven experience with enterprise clients in complex environments
  • Strong understanding of O2C processes and working capital levers
  • Ability to quantify business value and ROI for senior finance stakeholders
  • Executive-level communication and storytelling skills
  • Bachelor's or Master's degree in Finance, Business, Economics, or related field

Original job description

Sidetrade is an AI company providing an Order-to-Cash Intelligence platform and Data Lake to help enterprises unlock customer value. The Customer Success Manager will advise enterprise finance leaders, manage strategic customer relationships, demonstrate measurable value from AI solutions, and drive renewals, expansion, and long-term partnerships.7+ years…

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