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CTIO - Platform Support Operations Manager at PwC · New York, NY · Joined
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CTIO - Platform Support Operations Manager

PwC · New York, NY · Just now · 0 applicants
NewOn-siteFull-timeManager
Pay
$74k–$212kListed
Workplace
On-site
Job type
Full-time
Level
Manager
Team: DevSecOps · Source: jobright · Posted by joined-scrapper

About the role

Manages platform support operations within PwC's DevSecOps practice, leading support teams and client workstreams while coordinating secure delivery, incident response, and continuous improvement.

What you’ll do

  • Lead infrastructure support operations and client workstreams
  • Coordinate secure delivery and incident response
  • Drive platform reliability and operational performance
  • Establish vendor governance and escalation processes
  • Manage project planning, budgets, timelines, and metrics
  • Develop process improvements, automation, and quality controls

What you’ll need

  • Bachelor's degree or higher
  • 5+ years of relevant experience
  • Expertise in infrastructure, DevSecOps, and security operations
  • Experience with incident resolution and root cause analysis
  • Vendor governance and escalation process experience
  • Project management and budgeting skills

Original job description

PwC is hiring a Platform Support Operations Manager to oversee infrastructure support operations within its DevSecOps practice. The role leads support teams and client workstreams, coordinates secure delivery and incident response, and improves platform reliability and operational performance.At least a Bachelor's degreeAt least 5 years of experience…

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