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Group Product Manager, Digital Customer Experience - Acton, MA or San Diego, CA at Insulet Corporation · Acton, MA or San Diego, CA · Joined
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Group Product Manager, Digital Customer Experience - Acton, MA or San Diego, CA

Insulet Corporation · Acton, MA or San Diego, CA · Just now · 0 applicants
NewHybridFull-timeManager
Pay
$167k–$250kListed
Workplace
Hybrid
Job type
Full-time
Level
Manager
Team: Digital Customer Experience · Source: jobright · Posted by joined-scrapper

About the role

Insulet Corporation is looking for a Group Product Manager to lead the Digital Customer Experience team, owning the roadmap and lifecycle of customer-facing web products that support people with diabetes. This role combines product strategy, technical understanding, and team leadership to deliver global, customer-focused digital experiences.

What you’ll do

  • Develop new products and optimize existing capabilities across the customer journey
  • Lead the digital customer experience roadmap and end-to-end product lifecycle
  • Partner cross-functionally to deliver global, customer-focused website experiences
  • Translate customer insight into product vision and lead execution
  • Translate business cases into a roadmap informed by technical constraints
  • Guide high-performance teams and drive accountability, strategy, and collaboration

What you’ll need

  • 8+ years in a Product Management position
  • 5+ years leading customer-facing websites, web platforms, portals, or digital experience products
  • Bachelor's degree in engineering, life sciences, business, or related field
  • Experience developing and commercializing digital products
  • Experience with enterprise CMS, digital experience platforms, web analytics, SEO, accessibility, experimentation, and conversion optimization
  • Experience leading end-to-end product management

Original job description

Insulet Corporation is seeking a product leader for its Digital Customer Experience team to develop new products and optimize existing capabilities across the customer journey. The role leads the digital customer experience roadmap and end-to-end product lifecycle, partnering cross-functionally to deliver global, customer-focused website experiences and…

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