AVP, Customer Success at Seek Now · United States · Joined
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AVP, Customer Success
Seek Now · United States · Just now · 0 applicants
NewRemoteFull-timeManager
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Manager
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Seek Now is hiring an AVP of Customer Success to lead the Customer Success organization, driving strategy, retention, adoption, and strategic carrier partnerships across the insurance portfolio.
What you’ll do
Lead Customer Success organization and strategy
Drive customer retention and adoption
Manage strategic carrier partnerships
Coordinate cross-functional teams to deliver customer outcomes
Oversee customer satisfaction initiatives
What you’ll need
Bachelor's degree in Business, Insurance, Marketing, Communications, or related field
10+ years in Customer Success, Strategic Accounts, Client Services, or Account Management
5+ years leading managers and customer-facing teams
Experience with insurance carriers, claims organizations, or insurance service providers
Strong strategic planning, leadership, communication, and problem-solving skills
Original job description
Seek Now is hiring an AVP, Customer Success to lead its Customer Success organization and set its strategy, performance, and growth across the insurance carrier portfolio. The role focuses on retention, adoption, satisfaction, strategic carrier partnerships, and coordinating with cross-functional teams to deliver customer outcomes.Bachelor's degree in…