Customer Success Manager, Bilingual (Spanish) at Keeper Security, Inc. · United States · Joined
KI
Customer Success Manager, Bilingual (Spanish)
Keeper Security, Inc. · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Keeper Security is hiring a bilingual (Spanish) Customer Success Manager to manage a portfolio of SMB customers remotely. The role focuses on building strong relationships, driving renewals and expansion, and providing technical product guidance and support.
What you’ll do
Manage customer success lifecycle for SMB accounts
Drive renewals and expansion opportunities
Provide product guidance
Resolve customer issues
Build strong relationships
Grow revenue
What you’ll need
1+ years in Account Management, SaaS Customer Success, or Sales
Fluent in Spanish and English (verbal and written)
Strong technical knowledge of software integrations (SSO, Directory), implementation, onboarding & support
Experience working with Enterprise organizations, C-level, IT and Cyber Security Executives
Working knowledge of Salesforce.com
Experience in IAM industry
Original job description
Keeper Security is hiring a bilingual Customer Success Manager to grow revenue and strengthen relationships across an established portfolio of SMB customers. The role manages customer success throughout the lifecycle, including renewals, expansion opportunities, product guidance, and issue resolution.1+ years of experience in Account Management or SaaS…