Federal Express Corporation · United States · Just now · 0 applicants
NewRemoteFull-timeLead
Pay
$96k–$218kListed
Workplace
Remote
Job type
Full-time
Level
Lead
Team: Global Employee Services · Source: jobright · Posted by joined-scrapper
About the role
This role leads global business process enablement for FedEx's Global Employee Services, owning the process architecture framework, governance, and operational readiness across multi-tier delivery models. It partners with technology and functional leaders to align business processes with core platforms and MSP operations.
What you’ll do
Own global business process architecture framework and daily operations
Manage process governance and MSP-FedEx operating model design
Ensure operational readiness for process implementations
Partner with technology teams to translate business processes into functional requirements
Lead high-stakes working sessions with senior executives
Govern documentation standards and manage daily operations within defined programs
What you’ll need
Bachelor's degree in computer science, engineering, information systems or equivalent
5+ years equivalent work experience in IT or engineering environment
7+ years progressive leadership in global business process design or operational excellence
Experience with MSP/BPO multi-tier delivery models and phased implementations
Lean Six Sigma Black Belt or Master Black Belt certification
Exceptional facilitation skills with presence to lead executive-level sessions
Original job description
Federal Express Corporation is seeking a Lead, Business Process Enablement for its Global Employee Services organization. The role owns the global business process architecture framework and daily operations, including process governance, MSP-FedEx operating model design, and operational readiness. It also partners with technology teams and functional…