Sr Product Manager Technical, Amazon Customer Service at Amazon · Seattle, WA · Joined
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Sr Product Manager Technical, Amazon Customer Service
Amazon · Seattle, WA · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
$151k–$205kListed
Workplace
On-site
Job type
Full-time
Level
Senior
Team: Customer Service product organization · Source: jobright · Posted by joined-scrapper
About the role
Amazon is hiring a Senior Product Manager–Technical to define product strategy and lead end-to-end lifecycles for Customer Service experiences. The role focuses on scalable customer and associate products across AI, automation, content management, operational tooling, and insights.
What you’ll do
Define product strategy
Lead end-to-end product lifecycles
Deliver scalable customer experiences
Deliver scalable associate experiences
Drive AI, automation, content management, operational tooling, and insights products
Advocate for critical customers and stakeholders
What you’ll need
Bachelor's degree
Experience owning and driving roadmap strategy
Experience with feature delivery and tradeoffs
Experience contributing to engineering technology discussions
Experience managing technical products or online services
Experience using analytical tools such as Tableau, Qlikview, or QuickSight
Original job description
Amazon is a global technology and customer service company seeking experienced Senior Product Managers–Technical for its Customer Service product organization. The role defines product strategy, leads end-to-end product lifecycles, and delivers scalable customer and associate experiences across AI, automation, content management, operational tooling, and…