Mgr, Business Engagement at Southern Company · Atlanta, GA · Joined
SC
Mgr, Business Engagement
Southern Company · Atlanta, GA · Just now · 0 applicants
NewOn-siteFull-timeManager
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Manager
Team: Customer Experience · Source: jobright · Posted by joined-scrapper
About the role
Georgia Power seeks a Business Engagement Manager to connect business units with technical teams and apply data, analytics, and AI to improve Customer Experience processes. This role develops automation and enhancement solutions while ensuring foundational data supports analytics objectives.
What you’ll do
Integrate data, analytics, and AI solutions into Customer Experience business processes
Connect business units with technical teams
Develop process automation and enhancement solutions
Ensure foundational data needs support analytics objectives
Translate client requirements, feedback, and data into digital solutions
Lead cross-functional teams toward meaningful results
What you’ll need
Bachelor's degree in Engineering, Analytics, Data Science, AI, Mathematics, Computer Science, Economics, Business, or related field
6+ years of experience working in or directly supporting an operational functional area in an enterprise context
Hands-on experience with data analytics, AI, and automation concepts and technologies
Proven ability to work on cross-functional teams and lead teams toward results
Excellent problem-solving, analytical, and data-driven decision-making skills
Strong verbal and written communication and stakeholder management skills
Original job description
Georgia Power is hiring a Business Engagement Manager to integrate data, analytics, and AI solutions into its Customer Experience business processes. The role connects business units with technical teams, develops process automation and enhancement solutions, and helps ensure foundational data needs support analytics objectives.Bachelor's Degree in…