Senior Customer Value Partner at iBase-t · United States · Joined
I
Senior Customer Value Partner
iBase-t · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
iBase-t seeks a Senior Customer Value Partner to own customer relationships across the full lifecycle at large enterprise accounts, advising executives and driving value realization and ROI commitments. The role includes governing implementation touchpoints, coordinating advisory engagements, and mentoring other Customer Value Partners.
What you’ll do
Own customer relationships across the full lifecycle at Tier 1 and Tier 2 enterprise accounts
Advise executives and drive value realization and ROI commitments
Govern key implementation touchpoints
Coordinate advisory engagements
Mentor Customer Value Partners
Operate with autonomy in a billable advisory model
What you’ll need
8+ years in enterprise software customer success, strategic account management, professional services, or business architecture
Track record managing multi-site, multi-BU A&D accounts with C-suite engagement
Deep aerospace manufacturing domain expertise
Experience building Value Realization Frameworks, multi-year deployment roadmaps, and formal business cases tied to pre-sale ROI commitments
Ability to operate autonomously in a billable advisory model and scope multi-session advisory engagements
Demonstrated mentoring capability and Bachelor's degree
Original job description
iBase-t is hiring a Senior Customer Value Partner to own customer relationships across the full lifecycle at Tier 1 and Tier 2 enterprise accounts. The role advises executives, drives value realization and ROI commitments, governs key implementation touchpoints, coordinates advisory engagements, and mentors Customer Value Partners.8+ years in enterprise…